FAQs
Q1: What's your shipping policy?
A: You can track your orders at any time you want.
Standard Shipping Times:
US and Canada: 5 - 16 days Australia and New Zealand: 7 - 19 days
Europe: 9 - 17 days Latin America: 10 - 25 days
Africa: 10 - 25 days Other countries: 14 - 30 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
Q2: How long will it take to process my order after my payment?
A: The order processing time might take up to 1-4 business days. Processing
includes checking, packing, and sending your orders to the post office.
After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.